Having problems with debit card purchases?
Assistance available 24 hours a day, seven days a week by calling 888-526-0404
Lost or Stolen ATM/Debit Card
What hours can a cardholder report a lost or stolen card?
The lost/stolen card hotline is available 24 hours a day, seven days a week by calling 800-682-6075. Visit www.reportmycards.com for online reporting.
How do I activate my new card?
Call 800-411-6390 or visit www.activatemycards.com for online activation.
How do I change or update my PIN?
Call 1-877-PHONPIN (7466746). An audio response unit prompts you to enter your card account number, then the primary cardholder’s social security number, and the PIN you want to select.
The PIN change is effective within 48 business hours